What Our Clients Say..
Ashton Service Group - Feb 16, 2012
We have used Ashton Service Group for many project, they worked with us to finish our basement, built a patio for us. But the last thing we had done was a plumbing issue. I was very impressed with the service from Ashton Service Group. We called for a plumber, the person who arrived was very friendly, professional, and quick.
I would strongly recommned Ashton Service Group for any work you needed done.
eric berkefeld - Feb 06, 2012
work done on timely matter---impressed with Paul,s quick response and knowledge of what was needed and how to get it done with minimal disruption of our water service!!!good job and a fair price i believe!!
Serious water flow problem in our townhouse - Jan 31, 2012
We discovered a water flow problem in our newly purchased townhouse. After calling other plumbing companies who were clueless, we called Ashton Service Group. All of the office staff were great. Jan, the technician who came to our house, was skilled, professional and did a methodical diagnostic assessment with the goal of preventing any unnecessary fees. He resolved the problem quickly and discovered a problem with our fire sprinkler system in the process. Karen, in dispatch, connected us with a company they contract with for this service and then went the extra mile to ensure they gave us just as good service. We will use Ashton for any other work in our home and have already recommended them to everyone else in our new strata.
Roberta and Keith
Port Coquitlam, BC
Mrs. C. Tyrer - Jan 18, 2012
Very professional and polite employees. The ladies in the office, Riaz and Tom. Thank you so much for your professional and helpful assistant. i would highly recommend your company to others and will certainly use you again if the need arises.
Ashton Service Group - Jan 09, 2012
We were caught with a pressure tank failure over Christmas and despite 'phoning as late as 4:00 PM the new tank was installed by 8:00 PM - the installer was very friendly as was the office staff - kudos to you all ! - God Bless .... Bill & Bonnie Griffiths - New Westminster, BC
John Crompton - Dec 15, 2011
Excellent scheduling and arrival. Very professional and knowledgeable.
ashton service group - Dec 09, 2011
job well done! very professional and efficient. will gladly recommend them.
Service call - hot water problem - Nov 25, 2011
We had a hot water problem and set up a service call for Nov.18/11. Jeff came on time and fixed the problem in minutes. He also checked 1 of our thermostats and a heating fan. We'll certainly use Ashton again and ask specifically for Jeff.
Douglas Dodson Homeowner - Nov 10, 2011
The workers where prompt and friendly did the work in the estimated time frame and cleaned up the work space after. They came back to fix some problems quickly after I informed them of the problems. I am very pleased with there work and would recommend Ashton Service Group to other people.
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Fred and Maye Green - October 22, 2010
"Good Evening:
Just a quite note to tell you we were very pleased with the work of Justin today in replacing our zone valve.
He was very polite, and an engaging manner and appeared to be very knowledgeable and professional in his work.
It's always refreshing and re-assuring to receive good service by pleasant and competent tradesmen."
-Fred and Maye Green
Don Smith - May 20, 2010
"Good afternoon,
I would like to take this opportunity to thank your firm for efficient and expeditious service for our "old" horizontal/crawlspace furnace.
Kudos go to Andy for his pleasant and up-to-date information about when we could expect the technician to be at our home.
Special thanks go to the young technician (#11) Jonathan. Right from the start he was pleasant and cheerful (it made me think that he enjoys what he's doing.)
He immediately went to work, found the problem, informed us about the repair and gave us the cost involved. Upon completion of the work he made some suggestions about the furnace and the thermostat. He was knowledgeable, honest in his responses to our questions and was good to have working for our benefit.
In closing, we are very pleased and we will let our friends know of our experience and will be in touch come September for an annual furnace service.
Respectfully,
Don Smith
P.S. I think the young man deserves a day off with pay, or at least a good massage."
Homeowner - March 25, 2010
"Just a word of thanks to your team. Always courteous, knowledgeable and efficient, whether coming to my rescue or attending to regular maintenance their standard for perfection is second to none. I appreciate the reliability and high standard of commitment your company strives to achieve."
-Homeowner
Property Manager - Feb 25, 2009
"I have been using Ashton Service Group for over 15 years and can say that they always try to achieve the highest level of customer service. Countless times in the past I've relied on Ashton to help me out of problems both during and after business hours; they are reliably available 24/7.
I highly recommend Ashton Service Group to anyone in the property management industry."
-Property Manager
City of Richmond - November 12, 2008
"It gives me great pleasure to extend sincere congratulations to Ashton Service Group on winning the 2008 Business Excellence Awards in the category of Business Excellence 25 to 70 Employees, co-presented by the Richmond Chamber of Commerce and the City of Richmond on Wednesday, November 5, 2008.
During the 22 years of operation, your company has established a reputation of trust in the business community. It is amazing to hear that you have started your business from humble beginning and now employ 30 employees and operate over 20 service vehicles. You must be exceedingly proud of the work you have accomplished and goals you have achieved. I would also like to commend you for your many contributions to our community, your generosity and for helping those in need. Your success story is certainly an inspiration to everyone.
Congratulations again, and please accept my best wishes for continued growth and success."
-City of Richmond Mayor
City of Richmond - June 04, 2007
"From their inception with only one service truck to today's fleet of service vehicles Ashton Service Group has always and continues to provide prompt professional service at a moments notice.
Ashton has provided service from a simple tap washer replacement to completely re-piping an outdoor commercial swimming pool and everything in between and always on time and on budget.
From the service techs in the field to the office staff who answer the phones and set up the service, Ashton continues to provide TOP NOTCH service whenever they are called.
Thanks Ashton for one less thing to worry about."
-City of Richmond
